Frequently Asked Questions

Gifts & Delivery

What types of gifts does MyParty247 offer?

We offer birthday balloons, preserved rose arrangements, and gift packages for special occasions. Visit our Gift Store to see the current selection.

Where do you deliver gifts?

We deliver gifts and balloons throughout the Dallas–Fort Worth area. Enter the recipient’s full street address at checkout to see delivery availability. If your DFW ZIP code is not recognized, email customersupport@myparty247.com for help.

How much does gift delivery cost?

DFW gift delivery is $14.99 per order, plus any applicable tax, separate from the gift price. The fee appears at checkout and does not automatically increase with mileage. Rental delivery and collection are quoted separately.

Can I request same-day delivery?

Same-day delivery may be available for select orders, depending on product availability and our schedule. Please contact us to confirm before placing a time-sensitive order.

Chair & Table Rentals

What rental equipment do you offer?

We offer white folding chairs and 60-inch round folding tables, subject to availability. You can view the equipment and current rates in our Rentals section.

How long can I rent chairs and tables?

You can request a rental period of 24, 48, or 72 hours. Rental time begins at the agreed delivery or pickup time.

Is delivery and setup included in rental prices?

No. Delivery, collection, and optional setup may be available for additional charges. We will confirm the arrangements and applicable fees before accepting payment.

How do I reserve rental equipment?

Our online rental-booking system is being prepared. In the meantime, email us with your requested start date and time, rental duration, equipment quantities, and event city or ZIP code. We will confirm availability and arrangements before accepting payment.

Orders & Customer Support

Can I change or cancel my order?

Please email customersupport@myparty247.com as soon as possible to request an order change or cancellation. Available options depend on the order status. See our Refund and Returns Policy for the applicable cancellation, return and refund terms.

How can I contact MyParty247?

Email us at customersupport@myparty247.com with your question and any relevant order or event details.